925 Silver Necklace

Image & Sizing Accuracy

• 100% Real Photos: All items are physically photographed by our team. What you see is exactly what you will receive. (Please allow for slight color variations due to studio lighting or screen display settings.)
• Sizing & Measurement: Our size charts are based on manual measurements. Please allow for a professional margin of error of 1–3 cm.
• Tag Policy: To comply with brand protection and intellectual property, all items are sold as de-labeled (cut-label).

Shipping & Delivery

• Shipping Fee: We offer Free Worldwide Shipping on all orders.
• Processing Time: Orders are processed in Shenzhen, China, within 3–5 business days.
• Transit Time: International delivery typically takes 7–15 days.
• Estimated Arrival: You can expect your package to arrive within 10–20 days after placing your order.

Returns & Exchanges

• Final Sale: All sales are final. We do not offer refunds once an order is placed.
• Exchanges: We accept size or color exchanges for the same style. Customers are responsible for all return shipping costs and related fees.
• Damaged/Defective Items: If you receive a faulty item, please contact us within 48 hours of delivery. We will arrange a replacement or compensation based on the extent of the damage.
• Important: Claims made after the 48-hour window will not be accepted.

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